Cancellation & Return

Cancellation & Return

What is your policy on cancellations?

You can cancel your order or a part of your order online on 24shopping.in as long as you do so before it has been processed.

If it has already been dispatched, you can wait for it to arrive and then refuse the delivery.

Please note, you can also cancel products you’ve bought during a sale.

Once you’ve cancelled an order, your refund will be credited to your card, bank account or wallet once we’ve finished processing the cancellation.

We understand that you may occasionally wish to return your purchases. We’ll be happy to help you with the process.

We do not accept:

  • Lingerie, undergarments, swimwear and socks.
  • Fragrances, toiletries, cosmetics, beauty and skincare products.
  • Watches, sunglasses, fashion jewellery, glassware and handbags.

Please return your items in their original packaging, within 30 days of delivery. Double-check that you’ve included all the tags, accessories, promotional gifts and warranty cards that came with your order.